Privacy Policy

Introduction

At Warstorm Quineth Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or communicate with us.

By using our services or providing us with your personal information, you consent to the practices described in this policy.

Information We Collect

Personal Information

• Contact information (name, email address, phone number, mailing address)
• Project details and property information
• Communication preferences
• Payment and billing information
• Professional references and credentials

Technical Information

• IP address and location data
• Browser type and version
• Website usage patterns and analytics
• Device information
• Cookies and tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide architectural design services, project management, and consulting
• Communication: To respond to inquiries, provide project updates, and maintain client relationships
• Legal Compliance: To meet regulatory requirements and professional standards
• Website Improvement: To enhance user experience and optimize our online presence
• Marketing: To send relevant updates and promotional materials (with consent)
• Business Operations: For invoicing, scheduling, and project coordination

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Trusted third parties who assist in delivering our services (contractors, consultants, engineers)
• Legal Authorities: When required by law or to protect our rights and interests
• Professional Partners: Other professionals involved in your project (with your consent)
• Regulatory Bodies: Professional licensing and regulatory organizations as required

We never sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement comprehensive security measures to protect your personal information:

• Secure data encryption in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure file storage and backup systems
• Employee training on data protection practices

Your Privacy Rights

As a resident of Canada, you have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your information in a structured format
• Opt-out: Unsubscribe from marketing communications
• Complaint: File a complaint with relevant privacy authorities

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Meet legal and professional obligations
• Maintain project records as required by law
• Resolve disputes and enforce agreements

Typically, we retain client information for a minimum of 7 years after project completion, in accordance with professional standards and legal requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notification to registered users
• Prominent notice on our website
• Direct communication for active clients

Legal Compliance

This Privacy Policy complies with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy legislation in British Columbia
• Professional architectural standards and ethics
• Industry best practices for data protection